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The go-to podcast for technology vendors, distributors and resellers wanting to protect and grow their revenue. Hear from key channel experts and influencers as they share their experience and best practices on topics such as installed base sales, customer retention, monetizing data, profitable growth and channel strategies. Hosted by iasset.com, the ChannelTalks podcast can also be accessed in video format on our iasset.com Youtube channel.
Episodes
Tuesday Mar 16, 2021
Tuesday Mar 16, 2021
Hear from two category creators within the Customer Success movement – Gainsight CEO, Nick Mehta and iasset.com CEO, Scott Frew.
In the first of our two part series, we explore the importance of customer success and retention within the technology industry. Our leaders discuss common roadblocks that IT businesses unknowingly place within their organizations and provide recommendations on how to embrace customer success as a core business strategy for long-term profitability.
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