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The go-to podcast for technology vendors, distributors and resellers wanting to protect and grow their revenue. Hear from key channel experts and influencers as they share their experience and best practices on topics such as installed base sales, customer retention, monetizing data, profitable growth and channel strategies. Hosted by iasset.com, the ChannelTalks podcast can also be accessed in video format on our iasset.com Youtube channel.
Episodes
Tuesday Mar 16, 2021
Customer Success for Technology Providers - Part 2
Tuesday Mar 16, 2021
Tuesday Mar 16, 2021
Hear from two category creators within the Customer Success movement – Gainsight CEO, Nick Mehta and iasset.com CEO, Scott Frew.
In the finale of our two part series, our experts provide practical advice on how technology providers can execute on their customer success and retention strategies in an intelligent, efficient and cost effective manner. They also highlight the importance of automation and how it can not only reduce operational costs but also influence and enhance the customer and partner experience
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