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The go-to podcast for technology vendors, distributors and resellers wanting to protect and grow their revenue. Hear from key channel experts and influencers as they share their experience and best practices on topics such as installed base sales, customer retention, monetizing data, profitable growth and channel strategies. Hosted by iasset.com, the ChannelTalks podcast can also be accessed in video format on our iasset.com Youtube channel.
Episodes
Tuesday Mar 08, 2022
Services Success Management - Part 2
Tuesday Mar 08, 2022
Tuesday Mar 08, 2022
Part 2 of our interview with Matthias Knaur is packed with valuable advice on how to protect existing revenue and market share within your IT business.
Our experts touch on key topics such as:
- Asset success management vs service success management
- How to collect and organise your data for successful retention
- How to demonstrate value by proactively managing the entire lifecycle
- The difference between a tool and a platform
- Why building tools in-house can actually become a disadvantage
Version: 20240731
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