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The go-to podcast for technology vendors, distributors and resellers wanting to protect and grow their revenue. Hear from key channel experts and influencers as they share their experience and best practices on topics such as installed base sales, customer retention, monetizing data, profitable growth and channel strategies. Hosted by iasset.com, the ChannelTalks podcast can also be accessed in video format on our iasset.com Youtube channel.
Episodes
Friday Apr 30, 2021
Friday Apr 30, 2021
In this episode of ChannelTalks, we catch up again with Jay McBain - Principal Analyst, Channel Partnerships & Alliances at Forrester Research. In the first of our two part series, we discuss Jays' 2021 predictions for the IT channel, including:
- How the channel can shape and influence the way businesses work (post COVID)
- Can the channel adapt to subscription/consumption models, as they become more mainstream?
- How can distributors survive an embedded, white-labeled future of solution “building blocks"?
Tuesday Mar 16, 2021
Tuesday Mar 16, 2021
Hear from two category creators within the Customer Success movement – Gainsight CEO, Nick Mehta and iasset.com CEO, Scott Frew.
In the finale of our two part series, our experts provide practical advice on how technology providers can execute on their customer success and retention strategies in an intelligent, efficient and cost effective manner. They also highlight the importance of automation and how it can not only reduce operational costs but also influence and enhance the customer and partner experience
Tuesday Mar 16, 2021
Tuesday Mar 16, 2021
Hear from two category creators within the Customer Success movement – Gainsight CEO, Nick Mehta and iasset.com CEO, Scott Frew.
In the first of our two part series, we explore the importance of customer success and retention within the technology industry. Our leaders discuss common roadblocks that IT businesses unknowingly place within their organizations and provide recommendations on how to embrace customer success as a core business strategy for long-term profitability.
Monday Nov 09, 2020
Monday Nov 09, 2020
Nick Verykios interviews Remi Gicquel, Director of Sales and Strategy at HPE and co-author of the book "Using Installed Base Selling to Maximize Revenue", along with iasset.com CEO, Scott Frew. Together, they delve deep into the concept of installed base selling, marrying the theory with practise which any IT vendor, distributor and reseller could easily apply within their business to achieve long-term, profitable growth.
Thursday Oct 22, 2020
Thursday Oct 22, 2020
In this edition of we catch up with the Channel Collective - a partnership between ISV’s delivering solutions dedicated to the IT channel. Hear from the CEO's of Vortex 6, Channel Mechanics, ScopeStack and iasset.com as they talk about:
- The importance of ecosystems
- The build vs buy dilemma
- Monetising data and the multiplier effect of complementary platforms
Wednesday Oct 21, 2020
Wednesday Oct 21, 2020
In this podcast, we catch up with industry veteran Nick Verykios and chat about his latest collaboration with iasset.com CEO Scott Frew. Discover Nick's latest observations of the technology industry as he takes a well deserved break and find out why he created the L.I.P.S sales strategy with Scott.
Wednesday Oct 21, 2020
Wednesday Oct 21, 2020
In this edition of ChannelTalks, we interview the interviewer! We talk to IDG’s James Henderson about horizontal vs vertical channels, cross-channel ecosystems, partner programs and portals as well as the critical role of consultancy firms in IT.
Tuesday Oct 20, 2020
Tuesday Oct 20, 2020
iasset.com and ServiceSource have now partnered to offer the channel with best in breed solutions for customer success and revenue retention. Find out more about the partnership and what it can offer ServiceSource customers and the channel, in this video.
Tuesday Oct 20, 2020
Tuesday Oct 20, 2020
Listen to TSIA's VP of Service Revenue Generation Research - Jack Johnson alongside Nick Verykios and iasset.com's Scott Frew, as they provide useful insights and best practices around customer retention and renewal sales for channel businesses, using the LIPS and LAER strategies as the underlying foundation.
Tuesday Oct 20, 2020
Tuesday Oct 20, 2020
The final episode of our 3 part video series with Forrester's Jay McBain covers the great distribution debate, as our experts discuss what's next for distribution space and Jay offers priceless advice for today's distributors. In addition to this, our channel experts provide recommendations on how to execute your customer retention and extension objectives effectively. And finally, the position of the modern service provider is defined and explored through the lens of monetizing automation.